The Director is responsible for the leadership, department P&L, vendor management and overall management of the commercial appraisal and environmental review function. The incumbent possesses a high level of knowledge of commercial real estate principles and will formulate and direct the implementation both the strategy and policy of a high-volume department. The Director demonstrate in-depth knowledge of the current operational software (RIMS) and establishes performance standards to ensure superior customer service. This position involves significant decision making and problem-solving skills. This includes management and coordination of fluid workflow priorities and interaction with business partners. Daily decisions relative to the specific selection of the appraisal and environmental vendors, report criteria, and report quality and reliability. Under the supervision of the SCO or designee, this position will be responsible for adherence to bank policy and applicable regulations. Ongoing decisions within this position can impact the Bank’s regulatory rating as well as profitability.
A bachelor’s degree or advanced degree or equivalent experience is required.
15 years of experience in appraisal practices including USPAP requirements, knowledge of environmental regulations, site assessments, cleanup and regulatory closure for MassDEP, NHDES, RIDEM.
Prior management/leadership experience with professional staff with proven decision-making capabilities, staff development and coaching skills
Knowledge of lending functions and requirements relating to real property being pledged as collateral
The position requires strong leadership and interpersonal skills, appraisal and environmental skills coupled with general lending knowledge. The following licenses are not required, however individuals with one or more licenses or designation is preferable.
Massachusetts State Certified General Real Estate Appraiser
Massachusetts Licensed Site Professional
Environmental Professional ( as defined by US EPA)
Committed. Inclusive. Courageous. Eastern Bank has built a legacy of investing in the communities we serve and helping our customers, communities and employees thrive and grow. We pride ourselves in having knowledgeable and experienced professionals that can provide the expertise, personal attention and service our customers deserve.
As the fourth-largest full-service commercial bank in Greater Boston, we are able to offer you unique opportunities for career growth throughout the organization, as well as a competitive compensation and benefits program.
As an inclusive company, we work to ensure that our valued employees are treated fairly, recognized for their individuality, and encouraged to reach their fullest potential. These values have earned us a reputation as a great place to work and provide a strong reason why you should consider a career with us.